Bradley Baker . March 18, 2024

Website Accessibility: From Lawsuit Nightmares to User Experience Dreamland

Let’s face it, the Wild West of the early internet days feels quaint compared to the ever-evolving legal landscape of what it is now. Back in 1999, when I was first diving into web development, the biggest worry was oversized blinking GIFs (don’t judge, they were peak aesthetic back then).  Fast forward to today, and website accessibility has become a critical frontier to navigate. One minute you’re helping a client build their dream e-commerce site, the next you’re knee-deep in a legal showdown because a user with a screen reader couldn’t order a product. 

True story.

A client’s seemingly flawless website, running smoothly for years, suddenly landed them a hefty $75,000 lawsuit. The culprit? Inaccessible code that didn’t work with screen reader technology.  Turns out, ADA law and WCAG guidelines have teeth, and a growing number of law firms exploit legal loopholes to target businesses with accessibility shortcomings. My client’s beautiful website, flawless on the surface, became a legal nightmare.

The Code Fix Odyssey: Why It Wasn’t Enough

We dove in, wielding our developer expertise like digital gunslingers. We identified the code issues, wrangled PDFs and third-party plugins into compliance, and emerged victorious… or so we thought.  The legal battle dragged on, highlighting the ever-expanding scope of accessibility. WCAG standards are like a moving target, encompassing not just code but everything from PDFs to shopping cart plugins.

This experience turned us into accessibility evangelists for our clients. We explored every solution under the digital sun. We needed something that wouldn’t break the bank, require constant developer intervention, and – most importantly – keep websites compliant.

Enter Userway: The AI Knight in Shining Armor

Our quest led us to Userway, the AI knight in shining armor.  Their AI solution throws a technological shield around your website. It masks underlying code issues and offers accessibility tools for users through a nicely displayed widget. The technology is a game-changer. It’s essentially like putting an ADT sign in your front yard and shows that the business owner is putting their best foot forward for user accessibility. But the real solution came from our experience. We saw a need for a comprehensive, ongoing approach to website accessibility. Introducing Whiskey River Media’s Monthly Website Compliance Package.

Your Peace of Mind Service

The Wild West days are over, partner. Ignoring website accessibility isn’t just risky, it’s excluding a massive potential audience and leaving yourself vulnerable to lawsuits. Here at Whiskey River Media, we offer the Monthly Website Compliance Package, your personal posse for navigating the ever-evolving landscape of website accessibility.

Our package goes beyond a one-time code fix. It’s a comprehensive, proactive approach that ensures your website is:

  • Continuously Covered: Monthly scans and reports identify and address accessibility issues before they become lawsuits or user frustrations.
  • Legally Bulletproof: Stay ahead of the curve on regulations and avoid costly legal battles.
  • Market Expanding: Open the door to a vast untapped market of users with disabilities.
  • User-Experience Focused: Continuously improve website usability for everyone, creating a truly inclusive online space.

Here’s what you get with our service:

  • Initial Compliance Audit: We start with a detailed report showcasing your website’s accessibility strengths and weaknesses, giving you a clear roadmap for improvement.
  • Onsite Accessibility Tools Widget: Empower your users to customize their viewing experience directly on your website, fostering inclusivity and user satisfaction.
  • AI Accessibility Mask Fixing: Our secret weapon! This technology automatically resolves common accessibility problems lurking beneath the surface, saving you time and resources.
  • Monthly Compliance Verification: Every month, we provide a final report confirming your website meets the latest WCAG 2.1 AAA standards, giving you peace of mind and legal protection.

Don’t let your website become the next legal showdown.  Head over to Whiskey River Media and explore our Monthly Website Compliance Service.  Together, we can create user experiences that are not only beautiful but accessible to everyone.  That’s the Wild West we all want to live in – a web where everyone has a fair shot at success.

Embrace inclusivity, empower your users, and fuel your business growth with continuous accessibility maintenance.  Whiskey River Media: Your partner in website accessibility.